Terms of Service

The service

Northway Leads ("we") reads public records from municipal planning boards, zoning boards, county planning referrals and industrial development agencies, and sends subscribers ("you") summaries of the development projects they describe, with a link to the source document.

Free pilot

A pilot is free for the period we agree in writing (normally 30 days) and ends on its own. We don't ask for a card, and a pilot never turns into a paid plan unless you choose one.

Paid plans, automatic renewal and cancellation

• Price and renewal. Paid plans are billed in advance through our payment processor (Stripe) at the price shown when you sign up, plus any applicable sales tax. Your plan renews automatically at the end of each billing period (monthly, or yearly if you choose a yearly plan) and your payment method is charged for the next period until you cancel.
• How to cancel. You can cancel at any time, online, by emailing leads@northwayleads.com or replying to any email we send you, and, once it is available to you, from the billing link in your receipt. You don't need to call us. Cancellation stops all future charges; your service continues to the end of the period you already paid for.
• Refunds. Because each period is paid in advance and the service is delivered as it goes, we don't give partial refunds for unused time, except where the law requires it or we made a billing mistake, which we will always correct.
• Price changes. We will email you at least 30 days before any price change takes effect, and you can cancel before then. Founding customers keep the price they signed up at for as long as their subscription stays active.
• Yearly plans. Before any yearly renewal we will email you a reminder with the renewal date, the amount and how to cancel.

What the information is, and isn't

Everything we send comes from public records, and each lead quotes the record word for word with a link so you can check it. Project summaries, stage estimates and suggested next steps are drafted with the help of AI and may be incomplete or wrong. Municipal records themselves can be outdated or change after a meeting. Always confirm details with the municipality or the applicant before you bid, buy, hire or make any other decision. The service is provided "as is", without warranties of any kind, express or implied.

How you may use it

Your subscription is for your own firm's business development. Please don't resell, republish or share the digests or lead pages outside your firm, or use them to send unsolicited messages that break the law (for example the CAN-SPAM Act). Contact the businesses named in leads in a lawful and professional way.

Our content

Public records belong to the public. Our selection, organization, summaries, scoring, website and software are ours and are protected by copyright and other law; your subscription gives you a personal, non-transferable right to use them for your firm while you subscribe. Please don't copy the service, scrape it, or share your access outside your firm.

Ending the service

You can stop at any time as described above. We may suspend or end an account that breaks these terms, for example by reselling leads or using them to send unlawful messages; if we end a paid plan for any other reason we will refund the unused part of the period.

Limits of liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential losses, or for lost profits or bids, and our total liability for any claim is limited to the amount you paid us in the three months before it arose.

Changes, law and disputes

We may update these terms; we'll email subscribers about material changes before they take effect, and the date at the top of this page always shows the latest version. These terms are governed by the laws of the State of New York. If a dispute comes up, please write to us first; most things can be fixed with an email. Otherwise, disputes will be resolved in the state or federal courts located in New York State.

Independence

Northway Leads is an independent business. We are not affiliated with, endorsed by, or acting for any municipality, county, industrial development agency or other government body.

Contact

leads@northwayleads.com