Privacy Policy

What we collect

• Website visitors: our website does not use advertising or analytics cookies or trackers. Our servers keep routine technical logs (such as IP address, browser type and the page requested) for a short time to keep the site secure and working. The site loads its fonts from Google Fonts, which receives your IP address to deliver them.
• People who contact us: what you type into our contact form or send us by email, such as your name, company, work email, phone number, the counties you work in and your message.
• Subscribers: your name, work email, company, the counties, project types and minimum project size you choose, and billing status. Payments are handled by Stripe; we never see or store card numbers.
• Use of lead pages: how many times a lead page was opened and any feedback you send from it.
• Public records: the leads come from public meeting records, which can name applicants, owners, engineers and consultants. We show business names in what we send; when an applicant is a private individual we don't name them.
• Business contacts: for firms named in public records we may look up public business contact details (a company's website, main office phone or general inbox), never private personal details.

How we use it

To answer your questions, set up pilots, send you the leads you asked for, run and improve the service, bill you, and keep the service secure. If you contact us about the service, we may follow up with you about it; you can ask us to stop at any time. We don't sell personal information and we don't share it for others' advertising.

Who processes it for us

Hosting (Contabo, Germany/US data centers), database (Supabase), email delivery (Resend), payments (Stripe), website fonts (Google Fonts), the phone notifications we receive about new inquiries (Telegram), and AI services that read public records and draft summaries (OpenAI, Anthropic). Each handles data only to provide its service to us.

How we protect it

We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS), restricted access to our systems and regular backups, as New York's SHIELD Act requires. If a breach ever affects your information, we will notify you as the law requires.

How long we keep it

Inquiries and subscriber details for as long as we're in touch or you subscribe, and up to two years after, unless you ask us to delete them sooner. Backups roll off after 30 days.

Your choices

You can unsubscribe at any time by replying "unsubscribe" to any email. To see, correct or delete the information we hold about you, email leads@northwayleads.com; we'll answer within 30 days.

Children

Northway Leads is a service for businesses and is not directed to anyone under 18.

Changes

If we change this policy we'll update the date at the top of this page, and email subscribers about significant changes.